Photos

GBP Photo Optimization: Pictures Worth Thousands of Customers

Photos make the first impression. Learn how to build a photo library that showcases your business and drives customer engagement.

Updated: November 202410 min read

Key Takeaways

  • Businesses with 100+ photos get 520% more calls
  • Photos are often the first thing potential customers see
  • Quality matters more than quantity—but you need both
  • Regular photo updates signal an active business
  • Customer photos add credibility and social proof

The Impact of GBP Photos

Photos are one of the highest-impact elements of your Google Business Profile:

  • 520% more calls: Businesses with 100+ photos vs. average
  • 2x more website clicks: Photo-rich profiles drive more traffic
  • 35% more direction requests: When customers can visualize your location
  • First impression: Photos often appear before any text in search results

When customers search locally, they see your photos before your description, reviews, or anything else. Make those photos count.

Types of Photos to Add

Cover Photo

Your cover photo is prominently displayed. Choose an image that best represents your business—often your storefront, signature product, or a welcoming interior shot.

Logo

A clear, high-resolution version of your logo. This appears in various places and helps with brand recognition.

Exterior Photos

  • Storefront from multiple angles
  • Entrance and signage
  • Parking area (if applicable)
  • Different times of day (day and evening)
  • Seasonal variations

Exterior photos help customers find you and recognize your location when they arrive.

Interior Photos

  • Main customer areas
  • Seating/waiting areas
  • Service areas
  • Ambiance and decor
  • Special features

Interior photos set expectations and help customers feel comfortable before visiting.

Product Photos

  • Best-selling products
  • Menu items (for restaurants)
  • Service results (before/after)
  • Product variety

Team Photos

  • Team group photos
  • Staff at work
  • Behind-the-scenes moments
  • Friendly, professional headshots

People connect with people. Team photos humanize your business.

Action Shots

  • Staff serving customers
  • Work in progress
  • Events or busy periods
  • Customer interactions (with permission)

Technical Requirements

Size & Format

  • Minimum: 720x720 pixels
  • Recommended: 1080x1080 or larger
  • Format: JPG or PNG
  • File size: Between 10KB and 5MB

Quality Guidelines

  • Well-lit (natural light preferred)
  • In focus and sharp
  • Properly exposed (not too dark or bright)
  • High resolution for zooming

What to Avoid

  • Stock photos (Google may remove them)
  • Heavy filters or editing
  • Text overlays or watermarks
  • Blurry or low-quality images
  • Inappropriate content

Photo Best Practices

Show Reality

Photos should accurately represent your business. Misleading photos lead to disappointed customers and negative reviews.

Highlight Your Strengths

What do customers love about you? If reviews praise your cozy atmosphere, show it. If they love your food presentation, photograph it beautifully.

Consider the Customer Journey

What would a new customer want to see?

  1. Exterior—to find you
  2. Interior—to know what to expect
  3. Products/Services—to see what you offer
  4. Team—to see who they'll meet

Geotagging

Photos with geographic metadata (taken at your location) may carry more weight. Use your phone's camera at your business location.

File Naming

While not confirmed as a ranking factor, descriptive file names (e.g., "italian-restaurant-pizza-chicago.jpg") are good practice.

Ongoing Photo Maintenance

Regular Additions

  • Add new photos at least monthly
  • Document seasonal changes
  • Capture new products or services
  • Share behind-the-scenes content

Seasonal Updates

  • Holiday decorations
  • Seasonal menu items
  • Weather-appropriate exterior shots
  • Seasonal promotions

Remove Outdated Photos

  • Old staff who've left
  • Discontinued products
  • Previous decor after renovations
  • Outdated exterior (after changes)

Monitor Customer Photos

Customers can upload photos too. Monitor these for quality and appropriateness. Report violating images; showcase great customer photos in your marketing.

Frequently Asked Questions

How many photos should I have?

Start with at least 25-50 quality photos covering all categories. Businesses with 100+ photos significantly outperform those with fewer. Add new photos regularly.

Should I use professional photography?

Professional photos are ideal for key images (cover, interior, products) but authentic smartphone photos work well for day-to-day updates and behind-the-scenes content.

Can I remove customer-uploaded photos?

You can't directly remove customer photos, but you can report ones that violate Google's policies. Focus on adding great photos that will appear more prominently.

How often should I add new photos?

Add at least a few new photos monthly. More frequent updates signal an active business. Seasonal updates and new products/services should be documented.