Privacy Policy

1. Introduction

GMB Mantra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Google My Business management platform and related services (the "Service").

By using our Service, you consent to the data practices described in this statement.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Name and email address
• Business information and contact details
• Billing and payment information
• Phone number and mailing address

2.2 Google My Business Data

Through Google APIs, we access and process:

• Business location information
• Customer reviews and ratings
• Business posts and updates
• Analytics and performance metrics
• Photos and media associated with your business

2.3 Usage Data

We automatically collect certain information when you use our Service:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website information
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our Service
• Managing your Google My Business listings
• Generating AI-powered content and recommendations
• Processing payments and managing subscriptions
• Sending administrative and promotional communications
• Analyzing usage patterns to improve our Service
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in:

• Payment processing (Stripe, PayPal)
• Email communications (SendGrid, Mailchimp)
• Analytics and monitoring (Google Analytics)
• Cloud hosting and storage (AWS, MongoDB Atlas)
• AI and machine learning services (OpenAI, Google AI)

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, court orders, or legal processes.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data privacy and security

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time
• File a complaint with supervisory authorities

To exercise these rights, please contact us at info@gmbmantra.ai

8. Google API Services

Our Service uses Google API Services to access your Google My Business data. Our use of Google APIs is subject to Google's Privacy Policy and API Services User Data Policy. We comply with all Google API requirements and restrictions.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: