Description

GBP Business Description: Tell Your Story in 750 Characters

Your business description is your elevator pitch. Learn how to craft compelling copy that resonates with customers and supports local SEO.

Updated: November 20248 min read

Key Takeaways

  • You have 750 characters—use them wisely
  • Lead with your most important information
  • Include relevant keywords naturally
  • Focus on what makes you unique
  • Write for customers, not search engines

Purpose of Your Business Description

Your 750-character description serves several purposes:

  • First impression: Often the first text customers read about you
  • Differentiation: Explain what makes you unique
  • Information: Tell customers what you do and who you serve
  • Trust building: Establish credibility and expertise

While not a major direct ranking factor, a good description influences customer behavior—and engaged customers help rankings.

Structure & Format

Opening Line

Lead with your most important information. What's the one thing you want every reader to know?

Core Offering

Clearly state what products or services you provide. Be specific.

Differentiators

What makes you different from competitors? Experience, specialization, approach, values?

Location/Service Area

Mention your location or service area naturally if relevant.

Call to Understanding

End with something that helps customers understand what to expect.

Keywords & SEO

Natural Integration

Include your primary service keywords naturally. If you're a "family dentist in Denver," work that phrase in organically—don't force it.

What to Include

  • Primary service/product type
  • Location or area served
  • Specializations
  • Industry terms customers might search

What to Avoid

  • Keyword stuffing
  • Unnatural phrasing
  • Irrelevant keywords
  • Excessive repetition

Description Examples

Restaurant

"Family-owned Italian restaurant serving authentic recipes passed down three generations. Our handmade pasta, wood-fired pizzas, and house-made desserts bring the flavors of Naples to downtown Chicago. Cozy atmosphere perfect for date nights, family dinners, and celebrations. Gluten-free and vegetarian options available. Reservations recommended on weekends."

Service Business

"Licensed plumbers serving Denver metro for over 20 years. We specialize in residential plumbing repairs, water heater installation, and emergency services. Available 24/7 for urgent issues. All work backed by our satisfaction guarantee. Free estimates for major projects. Family-owned, BBB accredited, and committed to honest, upfront pricing."

Retail

"Austin's destination for outdoor gear and expert advice since 1985. We carry top brands in camping, hiking, climbing, and water sports equipment. Our staff are active outdoor enthusiasts who can help you find the right gear for your next adventure. We also offer equipment rentals and guided local trips."

Common Description Mistakes

  • Including URLs: Violates guidelines—use the website field
  • Phone numbers: Not allowed—use the phone field
  • Promotional language: "Best in town!" and similar claims aren't allowed
  • All caps: Looks unprofessional and may violate guidelines
  • Generic content: "We provide excellent service" says nothing unique
  • Too short: Wasting valuable space with a one-sentence description
  • Keyword stuffing: Unreadable and potentially penalized

Frequently Asked Questions

Does the description affect rankings?

The description isn't a direct ranking factor, but it influences customer behavior and may help with relevance signals. Write for customers first.

Can I include my phone number or website?

No. Google prohibits URLs, phone numbers, and promotional language in descriptions. These belong in their designated fields.

Should I stuff keywords into my description?

No. Keyword stuffing reads poorly and may violate guidelines. Include relevant keywords naturally within helpful content.

How often should I update my description?

Update when your business changes significantly. Otherwise, a well-written description can remain stable. Review annually at minimum.