Refund Policy

1. Free Trial — Try Before You Pay

1.1 Evaluation Period

We provide a free trial period for all new customers. During the trial, you have full access to the Service features so you can determine whether it meets your business needs. No payment is required during the trial.

1.2 Cancel Anytime During Trial

You may cancel your trial at any time before it expires. If you cancel during the trial period, you will not be charged, and your account will revert to free status.

1.3 Automatic Conversion

If you do not cancel before the trial period ends, your subscription will automatically convert to a paid plan and your payment method will be charged. You will receive an email reminder before your trial expires.

1.4 One Trial Per Customer

Each customer is entitled to one free trial. Creating multiple accounts to obtain additional trials is prohibited.

2. All Sales Are Final — No Refunds

Because we provide a free trial for you to evaluate the Service before any payment is required, all paid subscription charges are final and non-refundable. By subscribing to a paid plan, you acknowledge and agree that:

• You have had adequate opportunity to evaluate the Service during the free trial period
• You are satisfied with the Service and are making an informed decision to subscribe
• All subscription fees are non-refundable, regardless of actual usage during the billing period
• No refunds, partial refunds, pro-rated refunds, or credits will be issued for any reason, including but not limited to dissatisfaction, non-use, downgrade, or failure to cancel before a renewal date
• Unused portions of a billing period are not refundable upon cancellation

3. Subscription Cancellation

3.1 How to Cancel

You can cancel your subscription at any time through:

• Your account settings in the GMBMantra dashboard
• Contacting us at info [at] gmbmantra.ai

3.2 Effect of Cancellation

Upon cancellation, you will retain access to paid features until the end of your current billing period. After that, your account will revert to free status. No refund or credit is issued for the remaining period.

3.3 Data After Cancellation

Your account data will be preserved for 90 days after cancellation, during which you may reactivate your subscription. After 90 days, your data may be permanently deleted.

4. Chargebacks and Payment Disputes

We strongly encourage you to contact us directly at info [at] gmbmantra.ai to resolve any billing questions or concerns before contacting your bank or credit card company.

Filing a chargeback or payment dispute with your bank without first attempting to resolve the issue with us is a breach of our Terms of Use. If a chargeback is filed, we reserve the right to:

• Immediately suspend and terminate your account
• Submit evidence of your account creation, trial usage, subscription consent, and service access to your payment provider
• Recover the disputed amount plus any chargeback fees we incur
• Report the incident to fraud prevention services where permitted by law
• Pursue all available legal remedies

We maintain comprehensive records of all account activity, including timestamps of account creation, trial start and end dates, subscription consent, login history, and feature usage. These records serve as evidence in any payment dispute.

5. Failed Payments

If a scheduled payment fails, we will attempt to charge your payment method again and notify you by email. If payment remains unsuccessful for more than 14 days, your access to paid features will be suspended. Accounts with failed payments for over 30 days may be permanently terminated. No refund or credit is issued in these circumstances.

6. Account Violations

Accounts terminated for violating our Terms of Use are not eligible for any refund or credit. This includes, but is not limited to, misuse of AI features, violation of Google's policies, fraudulent activity, or creating multiple accounts.

7. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date. Material changes will be communicated via email. Changes do not apply retroactively to charges made before the effective date.

8. Contact Us

For billing questions or concerns, please contact us before taking any other action: