Everything you need to get your Google Business Profile back online
Identify exactly why your profile was suspended with our comprehensive diagnostic analysis of your GBP account.
Our experts craft compelling reinstatement appeals that address Google guidelines and maximize approval chances.
Learn what caused your suspension and implement safeguards to prevent it from happening again.
Get expert guidance throughout your recovery journey with dedicated support from GBP specialists.
Our proven 4-step recovery process gets results
We analyze your account to identify the exact cause of suspension and violations.
Gather and prepare all required documentation to support your reinstatement appeal.
Submit a professionally crafted appeal with evidence addressing all policy concerns.
Your profile is reinstated and we implement safeguards to prevent future issues.
Everything you need to know
Google Business Profile suspensions occur for various reasons, including guideline violations such as using a virtual office address when prohibited, having duplicate listings for the same business, using keyword-stuffed business names that do not match your legal business name, or operating a service-area business from an ineligible location. Other common causes include suspicious activity patterns like sudden changes to business information, reported violations from competitors or customers, and failure to verify your business properly. Our diagnostic service identifies the exact cause of your suspension by analyzing your account history, business information, and comparing it against Google current guidelines to determine the most effective recovery strategy.
The timeline for recovering a suspended Google Business Profile varies depending on the suspension type and cause. Simple suspensions due to verification issues can often be resolved within 24-48 hours once the proper documentation is submitted. More complex cases involving guideline violations or policy disputes typically take 5-10 business days for Google to review and process the appeal. In rare cases involving serious violations or repeat offenses, the process may extend to 2-4 weeks as additional documentation and appeals may be required. Our experienced team streamlines this process by submitting complete, professionally prepared appeals that address all potential concerns, significantly reducing the typical recovery timeframe compared to businesses attempting DIY recovery.
While Google uses the term "permanently suspended," recovery is often still possible with the right approach and documentation. The key to recovering a permanent suspension lies in understanding exactly what policy was violated and demonstrating that the issue has been fully resolved. This typically requires providing substantial evidence such as business registration documents, utility bills, lease agreements, photos of your physical location, and a detailed explanation of any changes made to address the violation. We have successfully recovered many profiles that businesses assumed were permanently lost by crafting comprehensive appeals that satisfy Google stringent requirements. However, profiles suspended for egregious violations like fake reviews or fraudulent business practices face much lower recovery rates.
The documentation required for GBP reinstatement depends on your specific suspension reason, but typically includes proof of business legitimacy and location. Essential documents often include your business registration certificate or articles of incorporation, a government-issued business license, utility bills or lease agreements showing your business address, photos of your storefront and interior showing your business name and operations, and your personal identification matching the business owner information on the profile. For service-area businesses, you may need to provide vehicle registration, service contracts with clients in your area, or employee records. Our team reviews your specific situation and guides you through gathering exactly the documents needed to build a compelling reinstatement case.
Preventing future GBP suspensions requires ongoing compliance with Google guidelines and proactive account management. Key prevention strategies include maintaining accurate and consistent business information across all online directories, using only your legal business name without added keywords, ensuring your address is a legitimate business location where you can receive mail and customers, responding appropriately to reviews without violating response guidelines, and avoiding any practices that could be seen as manipulating your listing such as fake reviews or check-ins. We provide comprehensive compliance training and set up monitoring alerts to notify you of any changes or potential issues before they trigger a suspension. Regular audits of your profile and ongoing education about guideline updates are essential for long-term account health.
Our GBP suspension recovery services are competitively priced based on the complexity of your case and the level of support required. Basic recovery packages for straightforward verification or minor guideline issues start at affordable rates with quick turnaround times. More complex cases requiring extensive documentation, multiple appeals, or Google support escalation are priced accordingly to reflect the additional expertise and time investment needed. All our recovery services include a thorough initial diagnosis, professional appeal preparation, submission and follow-up management, and post-recovery prevention consultation. We also offer a money-back guarantee if we are unable to recover your profile, ensuring you only pay for results. Contact us for a free initial consultation where we assess your situation and provide a detailed quote based on your specific needs.