We understand the unique challenges escape rooms & experiences face with online reviews.
Reviews can't reveal too much without spoiling.
Some groups find rooms too hard or too easy.
Private vs. shared bookings affect experience.
Customers only do each room once.
Purpose-built tools to solve your industry-specific reputation challenges.
Encourage reviews without spoilers.
Help groups choose the right difficulty.
Focus on the thrill and excitement.
Keep customers coming back for new experiences.
Tools designed specifically for escape rooms & experiences.
Monitor how guests describe the experience.
Track if difficulty matches expectations.
Monitor corporate/team building feedback.
Common questions about review management for escape rooms & experiences.
Ask guests to share their excitement without giving away puzzles. Most understand.
Thank them for feedback, explain your difficulty ratings, and invite them to try another room.
Promote new rooms in responses to past guests. Build anticipation for new experiences.