We understand the unique challenges wellness & therapy face with online reviews.
Mental health and wellness clients require extreme privacy in all communications.
Clients may hesitate to leave reviews due to mental health stigma.
Therapy can bring up intense emotions that may be reflected in reviews.
Therapeutic outcomes are personal and subjective, making reviews complex.
Purpose-built tools to solve your industry-specific reputation challenges.
Templates that never acknowledge client status or treatment details.
Responses that reflect your therapeutic approach and care.
Guidance on encouraging reviews that protect client identity.
Sensitive handling of reviews that indicate client distress.
Tools designed specifically for wellness & therapy.
All responses checked for any potential privacy concerns.
Optimize your profile for clients seeking your specific expertise.
Alert when reviews indicate a client may need additional support.
Common questions about review management for wellness & therapy.
It can be appropriate if done carefully. Never pressure clients, and ensure they can review anonymously if preferred.
With compassion and without defensiveness. Acknowledge their experience without confirming they're a client.
Yes, but carefully. General, warm responses show you care without revealing anything about the reviewer.