We understand the unique challenges salons & spas face with online reviews.
Reviews often mention specific stylists. Managing individual reputations is complex.
Beauty is subjective. What one client loves, another may dislike.
Popular stylists have long waits. This can lead to scheduling frustrations.
Salon services vary widely in price. Value perception differs by client.
Purpose-built tools to solve your industry-specific reputation challenges.
Track and showcase reviews for each stylist to build their personal brands.
Encourage photo reviews that showcase your work and style.
Highlight your consultation process in responses to set expectations.
Templates that communicate the value of professional services.
Tools designed specifically for salons & spas.
Track which stylists generate the most positive reviews and bookings.
Understand which services clients rave about most.
Follow up with reviewers to encourage repeat visits.
Common questions about review management for salons & spas.
Respond empathetically, offer to make it right, and use feedback for coaching. Never blame the stylist publicly.
It can be powerful when personal! GMBMantra can help stylists craft professional responses.
Ask permission to take after photos and encourage clients to share. GMBMantra can help request photo reviews.