We understand the unique challenges insurance agencies face with online reviews.
Claim denials and delays often result in negative reviews - even when appropriate.
Online comparison shopping makes price a dominant factor in reviews.
Insurance has a trust problem. Reviews can overcome or reinforce skepticism.
Agent reviews often reflect issues with insurance carriers, not the agent.
Purpose-built tools to solve your industry-specific reputation challenges.
Show how you advocate for clients during the claims process.
Responses that emphasize coverage quality and personal service.
Templates that address industry skepticism with transparency.
Professionally distinguish between agent service and carrier issues.
Tools designed specifically for insurance agencies.
Track how clients describe their claims experience in reviews.
Identify when reviews relate to carrier issues vs. agency service.
Monitor satisfaction across different insurance products.
Common questions about review management for insurance agencies.
Express empathy, offer to review their situation, and explain your advocacy role. Never argue about specific claims.
Acknowledge price matters, then emphasize the value of proper coverage and personal service.
Express understanding, explain your role as their advocate, and offer to help navigate the situation.