Business Profile & Settings
Manage your account preferences, notifications, and business information
Profile Overview
Your GMBMantra business profile centralizes your account settings, business information, and platform preferences. Keep this information current to ensure optimal service delivery.
Sync with Google
Some profile information automatically syncs with your Google Business Profile data to maintain consistency across platforms.
Account Settings
Personal Information
Basic Details
- Email Address: Primary contact and login
- Display Name: How you appear in the platform
- Business Name: Primary business identifier
- Timezone: For accurate reporting and notifications
Editing Your Information
- • Navigate to Settings → Profile
- • Click "Edit" next to any field
- • Save changes to update your profile
- • Some fields sync automatically with Google
Security Settings
Google Connection
- Connection Status: Shows if Google auth is active
- Last Sync: When data was last updated
- Refresh Connection: Re-authenticate if needed
Session Management
- • Sessions automatically expire for security
- • Manual logout available in user menu
- • All sessions terminated on password change
- • Login activity tracked for security
Notification Preferences
Email Notifications
Review Alerts
Get notified when new reviews are posted
Options: Instant, Daily digest, Weekly summary, Disabled
Performance Reports
Weekly performance summaries and insights
Options: Weekly, Monthly, Disabled
AI Recommendations
When Mantra AI generates new recommendations
Options: Immediate, Daily, Weekly, Disabled
In-App Notifications
- • Real-time alerts within the GMBMantra interface
- • Notification bell icon shows unread alerts
- • Mark as read or dismiss individual notifications
- • Settings available in notification preferences
Business Information Management
Location Settings
Manage which of your business locations are actively monitored by GMBMantra.
Active Location Management
- • Enable/disable monitoring for specific locations
- • Set primary location for single-location dashboards
- • Configure location-specific notification preferences
- • Manage location aliases and display names
Data Sync Preferences
Sync Frequency
- • Reviews: Every 30 minutes
- • Performance: Daily
- • Location Info: Weekly
- • Posts: Hourly
Manual Sync
- • Force immediate data refresh
- • Available from dashboard header
- • Cooldown period applies
- • Use sparingly to avoid rate limits
Account Management
Account Status
Active Account
- • All features available
- • Google connection established
- • Data syncing normally
- • Subscription current
Connection Issues
- • Google authentication expired
- • Limited functionality available
- • Re-authentication required
- • Data sync suspended
Data Export & Privacy
- • Export Data: Download your business data anytime
- • Data Retention: Data kept according to your subscription
- • Privacy Controls: Manage what data is collected
- • Account Deletion: Request complete data removal
Dashboard Customization
Display Preferences
Dashboard Layout
- • Choose default location for single-location view
- • Customize card order and visibility
- • Set preferred date ranges for charts
- • Configure metric display units
Regional Settings
- • Timezone for accurate reporting
- • Date and time format preferences
- • Currency display for paid features
- • Language and localization options
Performance Alerts
Critical Alerts
Get immediate notifications for urgent issues:
- • Sudden drop in visibility (>20% decrease)
- • Multiple negative reviews in short period
- • Google Business Profile suspension warnings
- • Data sync failures or connection issues
Performance Alerts
Monitor important business metrics:
- • Weekly performance summary
- • New competitor activity detected
- • Significant metric improvements
- • AI recommendation updates
Location Management
Active Locations
Control which of your business locations are actively monitored and included in analytics.
Subscription Limits
The number of active locations depends on your subscription plan. Upgrade to monitor more locations simultaneously.
Location Settings
Monitoring Controls
- • Enable/disable individual locations
- • Set monitoring priority levels
- • Configure location-specific alerts
- • Customize reporting frequency
Display Options
- • Set custom location nicknames
- • Choose primary location for single view
- • Group related locations together
- • Hide inactive or seasonal locations
Common Profile Issues
Settings Not Saving
- • Check your internet connection
- • Ensure you're logged in with proper permissions
- • Try refreshing the page and re-entering changes
- • Clear browser cache if issues persist
Missing Locations
- • Verify locations are verified in Google Business Profile
- • Check that you have manager permissions for missing locations
- • Try manual sync from the dashboard
- • Contact support if locations don't appear after 24 hours
Notification Issues
- • Check your spam/junk email folder
- • Verify email address is correct in profile settings
- • Ensure notification preferences are enabled
- • Add GMBMantra to your email whitelist